![The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]](https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/7aa3b0babcc5e5b626ebd9b0071277f4.jpg "The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]")
The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]
Update: 2025-09-05
Description
Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty This episode is all about transformation: how coaching, mindset shifts, and strategic decisions can take a shop from survival mode to real growth. Matt Wagg opens up about his journey from being coached by Bill Haas to becoming a coach himself, and the lessons learned along the way about leadership, profit, and purpose. Watch Full Video Episode Key Takeaways:
And this is only Part 1! Next time, we’ll dive into systems—because “systems win wars.”
- Coaching Works: It paid for itself almost immediately and pushed Matt into changes that fueled growth.
- Listen for Real: True success starts with listening, not just to reply, but to understand.
- Differentiate Everything: Even oil changes can be a premium service when properly communicated.
- Profit Fuels Growth: Embrace profitability to invest in tools, reward your team, and scale.
- Owner’s Mindset: Step out of the bays and into leadership with a clear job description.
- Leadership = Responsibility: Owners carry the weight of their team’s livelihoods—accountability matters.
- Teaching to Learn: Coaching others deepened Matt’s own understanding and perspective.
And this is only Part 1! Next time, we’ll dive into systems—because “systems win wars.”
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